Telemedicine

If you have any questions about Telemedicine Appointments, Please contact Kelley Animal Hospital at [email protected] and we will be in contact with you. Telemedicine is not for emergencies such as bleeding, broken bones, or vomiting as a few examples. If this is an emergency, then go to the animal emergency hospital, do not make a telemedicine appointment.

“Hello, it’s Dr. Kelley!”

 

I bet you have a Bunch of Questions for me, Right?

 

Does your pet need to Refill Medications?
Does your pet need a booster/vaccination?
  • If so, you will need to wait until the Pandemic is over for all nonessential procedures and medical care to keep people safe.
  • Keep unvaccinated pets away for other pets.
Does your pet need a Heartworm Test to get Heartworm Prevention?
  • If so, It is not safe to come in and get a heartworm test right now due to the pandemic.
  • There are heartworm preventions that are safe to give to pets without a current heartworm test!
  • Just send us an email at [email protected] for more information.
Does your pet have a skin infection?
  • This would be a good time for a Telemedicine Appointment.
  • Carolyn and I could take a look at the skin lesion over Skype or you can email us a picture of the skin lesion.
  • We can prescribe the appropriate medication on our online pharmacy. The online pharmacy will then ship the medications to your address.
  • If the skin lesion do not resolve with standard treatments, then the pet may need a skin scrape, bloodwork, or other samples collected to have analyzed. This would require an in-person appointment to collect the samples, and would need to wait until after the pandemic.
  • Email me at [email protected] for more information.
Does your pet have some itchy, smelly, painful ears?
  • With a telemedicine appointment, Kelley Animal Hospital would be able to prescribe your pet some medicated ear cleaner and ear ointment to try to clear the ear problem up (while you are stuck at home during the pandemic).
  • I can send you the ear meds and cleaner in the mail, so you do not even have to leave your home!
  • If the ears do not resolve with standard ear treatments, then the pet may need an ear swab or ear culture collected to have analyzed. This would require an in-person appointment to collect the ear sample, and would need to wait until after the pandemic.
  • Email me at [email protected] for more information.
Is your pet having urinary accidents or blood in the urine?
  • If so, we may be able to help depending on the problem.
  • Many female pets commonly get urinary tract infections.
  • If you pet has a history of occasional urinary tract infections, then a telemedicine appointment to fill some antibiotics and anti-inflammatory medications may resolve the problem for you.
  • If the pet is straining to urinate though, or is unable to urinate, this may be more of an emergency especially if this is a male cat. Male cats commonly become “Blocked” which means that the urethra is obstructed. If this happens, the bladder and overfill and rupture causing death in 2 days.
  • As a result, if a male cat is straining to urinate, crying in the litter box, or unable to urinate, this is always and emergency and you should go to the animal emergency hospital.
  • In normal times, I would want to look at a urine sample under the microscope to look for bacteria, crystals, blood, and other stuff. This is not possible during the pandemic, so if there is no improvement on medications alone, then a urinalysis will need to be run once things open up again and it is safe to take your pet for normal procedures. Also x-rays can be helpful in looking for bladder stones which can cause the same clinical signs.
  • Email me at [email protected] for more information.
Is your pet having diarrhea, bad gas, or blood in the stool?
  • Diarrhea is a common problem seen in veterinary practice.
  • The most common causes of diarrhea are dietary changes/garbage eating, stress/anxiety, and intestinal parasites.
  • If this is a sudden onset of diarrhea in an otherwise healthy pet, then Kelley Animal Hospital would be able to help you through a telemedicine appointment. Once we established a relationship with you and your pet, there are several common anti-diarrheal and anti-parasitic medications that we use for uncomplicated diarrhea.
  • If the pet is older or ill with other preexisting conditions, than diarrhea may be more complicated to treat.
  • In normal times, I would want to look at a stool sample under the microscope to look for parasites, bacteria, eggs, and other problems, but due to the pandemic this is more difficult. As a result, I recommend that older or sicker pets may need to go to the animal emergency hospital for bad diarrhea, especially if the pet is vomiting.
  • I cannot do anything for a vomiting pet through telemedicine.
  • All vomiting pets should go to the animal emergency hospital.
  • Email me at [email protected] for more information.
LLR-SC & AVMA Announcement:

For the time period of State of Emergency as declared by the Governor of the State of South Carolina, the Board will not enforce S.C. Regulation 120-1(C)(1) requiring in-person (face-to-face) examination for the purposes of establishing telemedicine Veterinarian-Client-Patient Relationship (VCPR). The Board encourages licensees engaging in telemedicine, as defined in S.C. Code of Law §40-69-20(15), to refer to the AAVSB Guidelines for Telehealth and the AVMA Policy on Telemedicine.

At this time, the public is restricted from entering the LLR Kingstree Building.  However, the Board staff is working remotely and will assist you as quickly as they can.  Licensees and other members of the public needing assistance are encouraged to visit the Board website at www.llr.sc.gov or contact the Board office at 803-896-4598 or at [email protected].